Privacy Policy

At Directing Mastery Academy, located in the heart of Los Angeles, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website, applications, and services. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you. This information falls into the following categories:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you register for a course, subscribe to our newsletter, contact us for inquiries, or participate in surveys or promotions. For example, when you enroll in our "Directing Fundamentals" course, we collect your name and contact information to manage your enrollment and communicate course-related updates.
• Payment Information: When you make a payment for our courses or services, we collect payment information such as your credit card details or other financial information. This information is securely processed by our trusted payment gateway providers, and we do not store your complete credit card details on our servers. For instance, if you purchase our "Advanced Cinematography Techniques" course, your payment details are processed securely by Stripe, ensuring your financial data remains protected.
• Usage Data: We automatically collect certain information about your interactions with our website and services. This includes your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use this data to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. This helps us understand how users interact with our site and improve its performance and user experience.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior. Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, personalize your experience, and analyze website traffic. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website. For example, we use cookies to remember your login information and language preferences.

How We Use Information

We use the information we collect for the following purposes:

• Providing and Improving Services: We use your information to deliver the services you request, such as enrolling you in courses, processing payments, and providing customer support. We also use your information to improve our website, services, and content, and to personalize your experience. For example, we may use your feedback to enhance the curriculum of our "Screenwriting for Directors" course.
• Communication: We use your contact information to communicate with you about our courses, promotions, updates, and other relevant information. We may also send you newsletters, marketing emails, and other promotional materials. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails. We also use your information to respond to your inquiries and provide customer support.
• Analytics and Research: We use aggregated and anonymized data for analytics and research purposes. This helps us understand how users interact with our website and services, identify trends, and improve our offerings. For instance, we analyze user engagement metrics to optimize our course content and delivery methods.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to subpoenas, court orders, or other legal requests. We also use your information to protect our rights and interests, and to prevent fraud and other illegal activities.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption technology to protect sensitive information, such as payment details, during transmission. Our website uses HTTPS, which encrypts the data exchanged between your browser and our server.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties. We use strong passwords and authentication protocols to prevent unauthorized access to our systems.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems. We also monitor our systems for suspicious activity and take prompt action to mitigate any risks.
• Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you. We will provide you with a copy of your information within a reasonable timeframe.
• Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you. We will promptly update your information upon your request.
• Deletion: You have the right to request that we delete your personal information. We will comply with your request unless we have a legitimate reason to retain the information, such as to comply with legal obligations.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing. We will stop processing your information for these purposes upon your request.
• Portability: You have the right to request that we transfer your personal information to another organization in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact our Data Protection Officer, Alistair McGregor, at [email protected] or by mail at 6363 Sunset Blvd, Los Angeles, CA 90028. We will respond to your request within a reasonable timeframe.

This Privacy Policy is effective as of November 5, 2024, and may be updated from time to time. We will post any changes to this policy on our website, and we encourage you to review it periodically. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated policy.

For any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected] or call us at (213) 555-3456.